A seasoned performance coach and change management expert, Susan Mahoney guides leaders to make better decisions and achieve better outcomes with a strategic, inquisitive, diagnostic approach. Whether she’s working with the c-suite of a global organization, emerging leaders or influential stakeholders, she diagnoses and prioritizes performance issues by asking incisive questions and challenging assumptions. Through this process, Susan works with organizations and individuals to ultimately make the tough, internal disruption decisions necessary to implement relevant solutions to close performance-related gaps. During her more than 25 years in the performance improvement industry, Susan has helped hundreds of people and organizations achieve their potential. She has worked with leading global organizations to implement strategies to improve sales performance, strengthen management and develop leaders.

Get Better At Feedback And Watch Your Career Advance

By: Susan Mahoney The state of coaching and mentoring in the business world—particularly in the sales world where I do the majority of my consulting work—is pretty lame. Researcher Brene Brown observes that a lack of meaningful feedback is the #1 reason that talented people leave their firms. If feedback is so critical to employee engagement…

How to Stay Focused and Productive During Change

By: Susan Mahoney When I work with sales leaders and sales professionals in large organizations, I see a trend of massive changes, re-organizations, new leadership, new strategies, and new processes. Many people try to hunker down and wait out the changes, but, the changes aren’t going to stop. Unfortunately, by waiting, these people pull back on…

How to Tell Leadership About Poor Funnel Health

By: Susan Mahoney There’s a new CEO or senior sales executive in your organization who wants you to provide funnel data to create a useful forecast. But, you know that the current funnel health won’t meet the aggressive revenue goals. You are nervous. You don’t know how to respond without hurting your credibility or putting your…